Unit Knowledge Guide-MEM18001 Use hand tools AHC Units of competency HLTAHA001 Assist

Units of competency HLTAHA001 Assist with an allied health program HLTAHA017 Assist with social work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR411 Demonstrate leadership in the workplace BBLDR413 Lead effective workplace relationships BSBOPS402 Coordinate business operational plans BSBXCM401 Apply communication strategies in the workplace BSBXTW401 Lead and facilitate a team Elective units BSBCMM412 Lead difficult conversations Group A BSBCRT411 Apply critical thinking to work practices Group A BSBCRT413 Collaborate in creative processes Group A BSBOPS403 Apply business risk management processes Group A BSBPEF402 Develop personal work priorities Group A BSBSTR401 Promote innovation in team environments Group A BSBOPS404 Implement customer service strategies Group B If you require RPL Kits with comprehensive benchmarking

Our learner resources include: Learner Guide

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations If you require RPL Kits with comprehensive benchmarking

Units of competency RIICOM201E Communicate in the workplace RIIWHS201E Work safely and follow WHS policies and procedures RIIWHS205E Control traffic with stop-slow bat RIIWHS206 Control traffic with portable traffic control devices and temporary traffic signs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-MEM18001 Use hand tools AHC Units of competency HLTAHA001 AssistOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner