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The Psychology Of Everyday Things,Used Paul Carell Discovered History Of Real ButEven The Smartest Among Us Can Feel Inept As We Fail To Figure Our Which Light Switch Or Oven Burner To Turn On, Or Whether To Push, Pull, Or Slide A Door. The Fault, Argues This Fascinating, Ingeniouseven Liberatingbook, Lies Not In Ourselves, But In Product Design That Ignores The Needs Of Users And The Principles Of Cognitive Psychology. The Problems Range From Ambiguous And Hidden Controls To Arbitrary Relationships Between Controls And Functions,