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The Service Culture Handbook: A Stepbystep Guide To Getting Your Employees Obsessed With Customer Service,New Cyril E. And Provides Instructions For SeventyImagine You Could Develop A Customerfocused Culture So Powerful That Your Employees Always Seem To Do The Right Thing. They Encourage Each Other, Proactively Solve Problems, And Constantly Look For Ways To Go The Extra Mile. In Short, Imagine A Workplace Culture Where Employees Were Absolutely Obsessed With Customer Service. The Service Culture Handbook Is A Stepbystep Guide To Help You Develop A Customerfocused Culture In Your Company, Department, Or